Privacy Policy

Introduction

At furelithanza, we understand that your privacy matters. This comprehensive privacy policy explains how we collect, use, protect, and share your personal information when you visit our website at furelithanza.sbs or use our financial education services. We're committed to transparency about our data practices and your rights regarding your personal information.

This policy applies to all users of our platform, whether you're browsing our content, participating in our learning programs, or engaging with our business growth resources. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information to provide and improve our services. The information we gather falls into three main categories:

How We Use Your Information

Your information helps us deliver personalized financial education and business growth resources. We use your data to customize learning experiences, recommend relevant content, and track your progress through our educational programs.

We also analyze usage patterns to improve our platform functionality and develop new educational content that meets our users' needs. This includes understanding which topics generate the most interest and where users might need additional support in their learning journey.

Data Protection and Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encrypted data transmission, secure server hosting, and regular security audits.

Your Rights and Choices

You have significant control over your personal information. You can request access to all data we hold about you, ask for corrections to inaccurate information, or request deletion of your personal data entirely.

If you want to opt out of our marketing communications, you can unsubscribe at any time using the link in our emails or by contacting us directly. However, we may still send you essential service-related communications about your account or learning programs.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform. These small data files help us remember your preferences, maintain your session, and provide personalized content recommendations.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some functionality of our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until manually deleted or expired).

Third-Party Services

We work with trusted third-party service providers to deliver our educational content and maintain our platform. These partners may have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain confidentiality.

Our website may contain links to external resources and educational materials. We're not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before sharing any personal information.

International Data Transfers

As a Malaysia-based company, we primarily store and process your data within Malaysia and the Asia-Pacific region. However, some of our trusted service providers may be located in other countries, including the United States and European Union.

When we transfer your data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions. Your data receives the same level of protection regardless of where it's processed.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Different types of data have different retention periods based on their purpose and legal requirements.

Learning progress data is typically retained for five years to help you track your educational journey over time. Contact information and communication records are kept for three years after your last interaction with us. You can request earlier deletion of your data at any time.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we're protecting your information. The date at the top of this policy indicates when it was last updated.